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Don’t hesitate to reach out to us
Don’t hesitate to reach out to us – whether you have questions, need assistance, or want to learn more about our services, our friendly team is always ready to support you.
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Frequently Asked Questions
Find quick answers to common questions about our services, features, and support.
How do I access my account?
Using Online Banking or Mobile Banking, you can access your Bank checking, savings accounts, CD, IRA, credit card, mortgage and line of credit account information. You can also access your account by phone, ATM or the nearest financial center.
How can I withdraw money from my personal checking account?
- Go to the “What would you like to do today?” section of the dashboard
- Choose the Send Money Block
- Choose whether it is a local transfer(transfers with our bank) or an international transfer(wide variety of transfer methods as electronic modes).
- Choose the transfer mode and send funds swiftly.
- Your account will be credited as soon as it is processed.
How do I deposit money into my personal checking account?
Our bank typically provide an easy method for deposits. The money goes straight into your bank account as the money is deposited via the deposit panel of your user dashboard. if you still want us to dit manually we are here for you.
How do I reset my login PIN?
Select Forgot login PIN and follow the on-screen instructions to securely set a new one. Reset pin from your profile in the dashboard or contact us.
How long does it take for money to clear from another bank?
Funds sent to our bank accounts are processed instantly. Payments to other banks may take 1 to 3 business days to clear if sent via standard EFT.